Bugallo Privacy Policy


Xaquin Bugallo, collects, stores, and uses your personal information as a data controller in connection with and in order to provide and develop Bugallo's products, mobile applications, services and websites (together 'Services') according to this privacy policy ('Privacy Policy'). For questions and information about Privacy Policy and data subject's rights, please contact us at webmaster [at] bugallo.net All Xaquin Bugallo products are regulated by this Privacy Policy and by using or accessing a Service You give consent to the processing, use and disclosure of your data. Please do not install or use the Services if you do not agree to this Privacy Policy. Xaquin Bugallo reserves the right to modify this Privacy Policy. Your continued use of Services will signify your acceptance of the changes to this Privacy Policy.

1. How We Collect Your data

We collect personal information of the Android app from the users in the next circumstances:
· The name and the email if you create an account, also you can voluntarily provide any not mandatory and extra information such as address and phone number (The purpose of the accounts is to make the app and the web an unique platform with further services).
· The email address is received when a license is purchased or subscribed, this is intented in order to respond to possible claims.
· Using the include my printer form, the support form, of the improvement proposal form: In this cases we receive: Email address, printer company and printer model. This information has the only purpose to provide you support and give you feedback with your requirements.
· We collect general usage (formularies and buttons) of the Android app in order to determine which functions of the app are being used and this information can include the active license(s), model and country of the device, printer model and label external characteristics (external size in milimeters and gap type). This information is anonymous and can only be attached with the email address. Since this is an app installed directly from the customers we need to know which functions are used and good for you and and which not in order to adapt the app to your requirements. No other data neither personal data is attached to this information and is not being transfered to third parties.
From our website we collect data if you create an account and we also have a visitors counter which reads the remote ip in order to determine if is or not a page refresh. This information is intended for providing you service, and it is stored into a database. You can always delete your data. Once your profile is deleted, all related data is deleted too.

2. Ad Serving Technology

Xaquin Bugallo reserves the right to use and disclose the collected, non-personal data for purposes of advertising by Xaquin Bugallo. The foregoing data may be used and disclosed in accordance with this Privacy Policy and the privacy policy of the company providing the ad serving technology.

3. Location Data

We don't use the Location feature in the app to determine your position. Location permission may be requested when using Bluetooth Smart (low energy), but this is an Android Operating System related permission, our app does not use, collects or read your exact location for any purpose. However the country of the customer can be included in the anonymous usage of the app. In the website, we collect the ipaddress and the origin of the request in order to determine the number of unique visits we have a day. No personal data is attached to this information.

4. Analytics

We use the information provided on point 2 to perform our own analytics and to enable analytics provided by third parties. We use analytical information for supporting business analysis and operations, business intelligence, product development, improving products and services, personalizing content, providing advertising, and making recommendations.

5. Data Retention and Correctness

We retain the collected data for the period necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law. Thereafter we delete all aforementioned data in its possession within a reasonable timeframe

6. Cookies, beacons and tracking

The Services may use 'cookies' and other technologies such as pixel tags, local shared objects, hardware-based device identifiers, Operating System-based identifiers, clear GIFs and web beacons. Xaquin Bugallo treats information collected by cookies and similar technologies as non-personal data. Cookies: A 'cookie' is a small file stored by your browser when told to do so by a website. Typically websites place a number of different cookies on an end-user’s machine. Some of the cookies are '1st Party,' from the website itself, and others are '3rd party,' belonging to advertising and analytics entities or social networks. Our cookies do not include personal data and are typically used to quickly identify your device and to 'remember' your browser during subsequent visits for purposes of functionality, preferences, and website performance. You can disable cookies or set your browser to alert you when cookies are being sent to your device; however, disabling cookies may affect your ability to use the Services

7. Delete your account

To delete your account please write an email to support@bugallo.net with the subject 'Delete account GENERAL'. An email will be sent to you requesting confirmation. Once confirmed, all the data related to your account will be deleted from the server within 48 hours.

8. Delete history

To delete the activity history in the application, write an email to support@bugallo.net with the subject 'Delete history GENERAL'. An email will be sent to you requesting confirmation. Once confirmed, all the data related to your activity in the application will be deleted from the server within 48 hours.

9. Third Party Terms and Conditions

Please note that your access to and use of the Services may be subject to certain third party terms and conditions and Xaquin Bugallo is not liable for any such third parties use of your personal data. Certain Services that Xaquin Bugallo may offer may use third party services to provide authentication for the Services. In connection with such use, certain personally identifiable user and/or membership data may be transferred automatically to and from Xaquin Bugallo. Xaquin Bugallo may disclose your personal data to third parties in connection with a corporate merger, consolidation, restructuring, the sale of substantially all of Xaquin Bugallo’s stock and/or assets or other corporate change, including, without limitation, during the course of any due diligence process provided, however, that this Privacy Policy shall continue to govern such personal data.

10. Other

You may choose to disclose data about yourself in the course of contributing user generated content to the Services. Any data that you disclose in any of these forums, blogs, chats or the like will become public information, and there is no expectation of privacy or confidentiality with respect to that data. We may store and/or transfer your personal data to its affiliates and partners in and outside of EU/EEA member states and the United States in accordance with mandatory legislation and this Privacy Policy.

11. Further information

This Privacy Policy is governed by spanish law excluding its choice of law provisions. We make good faith efforts to enable you to review, update or correct your personal data in our possession. We will need sufficient information from you to establish your identity and to verify your access request, and also to assist us in handling your request.